Customer reviews
Nothing describes the impact of what we do better than those we support.
Excellent refresher course. I really enjoyed the course and Katie was engaging at all times with a vast amount of knowledge to share.
Found course extremely insightful, on both a personal & work based level. Knew bits about the content but course was valuable in gaining a deeper/extra understanding. I have already passed on the details of this training onto a friend so she can put forward a proposal to run in her workplace.
Katie was wonderful. She was engaging and passionate. Really enjoyed the course, and learnt a lot!
I really enjoyed the course and Katie was an amazing instructor. I feel much better equipped to handle crissi situations and it also gave me a better understanding of myself. I also greatly appreciated how the different conditions were explained e.g. that eating disorders are usually centred around an underlying issue rather than food. We were all given a chance to discuss and give our opinion and Katie created such a welcoming environment that many of the group were comfortable sharing their own personal experiences. I learned a lot from this course and went into the weekend with a much more positive attitude. Thank you to Katie and MHFA England!
The instructor of this course was outstanding in her field and knowledge and a great asset to the Mental health speciality.
Really clear, engaging and informative with superb written support materials allowing full engagement in the session without worrying about having to remember it all.
This was one of the best courses I’ve ever been too, was extremely eye opening and will be very beneficial to me and my team.
The course was very useful to my line of work. I thoroughly enjoyed the course and felt that it increased my confidence. The delivery was excellent, very engaging throughout.
The course was delivered exceptionally well. it provides a wide range of topics and explains each one in detail.
Katie was fantastic. The way Katie went through the whole course and kept me engaged is amazing. (From time to time I can zone out of courses)The course and Katie has made me feel really confident in talking about Mental Health in a positive way and not seeing it a negative light. Thank you so much Katie.
Our trainer, Katie, did a great job of helping me to achieve this goal by leading an interesting, informative and hands-on learning experience. The use of group learning and role play was invaluable.
Katie was brilliant, I really enjoyed the course. It was very interesting and thought provoking. Having dealt with a lot of mental health illness, including suicides, I feel like I understand a lot more now.
I found the course to be very instructive and effective and already recognise certain actions from members off staff that are showing signs stress or anxiety.
Excellent!.Would recommend trying to include more roll play or examples of MHFA being carried out to support training. Would like to practice this more!
A huge thank you to Katie for an incredibly comprehensive training. I feel much more confident about mental health issues at work – I’m sure practice makes perfect though and I hope to feel even more confident once I get a chance to apply the skills. I am particularly grateful to Katie for her understanding and delicate approach around some sensitive issues surrounding the topic.As a suggestion, I wonder if the content could be amplified to include, for eg, autistic spectrum disorders (how to recognise them, how to work with a colleague with such a disorder to make a more comfortable environment for them, etc) and impulse control disorders. Thank you!
This course was far more enjoyable than I thought it was going to be. This is due to the content included in the course.The way it was delivered and explained. Katie Bancroft was such a great instructor and made everyone feel at ease, welcome, during the course and so very knowledgeable on the course content. I will recommend this course to anybody who is thinking about taking the course.
Kate was a fantastic teacher Learnt so many valuable tools to take back to work.
I thought the course was great, I learnt so much. I was quite surprised at how many misconceptions I had about different types of mental illness. I now feel like I understand a lot more and have the tools I need to provide support to others.Katie was really knowledgeable and used a lot of her own experiences to help put things into perspective, which I found really helpful.
Just wanted to say that I found the course incredibly helpful and your guidance/expertise throughout really made the course.
The course was very inciteful and although we had to cover a lot of ground in the full day’s course I feel this was at about the right pace with the excellent training provided by Katie which was liberally enhanced with personal anecdotes by way of examples of mental health issues, thank you.
Since attending the Adult MHFA 2 day course, I have felt more confident in my knowledge regarding Mental Health. This course would benefit anyone from employee though CEO of any company. It’s important to understand Mental Health not only in the workplace but in our personal life’s too. Adele and Johnny who instructed our course were very pleasant and made a tough subject become understandable to everyone whatever level of knowledge they have on Mental Health. I couldn’t recommend this course enough for EVERYONE!
It was fantastic. I appreciate the fact we were asked to put cameras on because it ensured everyone was engaged and attentive. Katie was passionate, clear and brought a lot of examples to the table to help frame some of the concepts she was talking about. There was lots of content and lots of time to absorb and digest. I enjoyed the mix of group discussion, individual work and breakout rooms. Was BRILL!
Amazing course led by an amazing instructor. Clear, concise and she mad it fun!
I thoroughly enjoyed the course, Katie is a brilliant trainer and despite the subject obviously being quite heavy, made it accessible and manageable. I feel very inspired and motivated to carry out my new role.Fantastic course, intense, thought provoking and very informative. I really appreciated Katie always checking in that we were in a safe place, I felt well looked after which is hugely important. Brilliant content, inspiring and also made me hugely aware of appreciating what others may be going through
Katie was so knowledgeable about the information she was providing and I found her to be a great trainer. She was really easy to listen to and really patient with the whole team. There was nothing that she could not answer and was obviously very skilled in the topic
Really good course which was delivered very well and lots of examples provided. I can’t recommend this course highly enough.
The course leader, Katie, was really approachable and held our attention through the whole course. Also I liked the space she created where people were able to share experiences and ask questions without judgement.
I wanted to say a massive thank you for your MHFA training. I received some amazing feedback and everyone thought you were fantastic at delivering it.
This was a great course – really well done. I have done the course before a few years ago and I think this actually went better and the sessions were not as overwhelming.
The structure of the two days and course content covering a very wide topic was well presented and in the right manor for the audience given the subject being covered. I certainly feel better qualified now having attended, not realising beforehand how much MHFA involved.
Very well delivered course. Not rushed and really engaging.